Terms and Conditions

1. Acceptance of Terms

By accessing and using Perfect Computers' services, both online and in-store, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use our services.

2. Services Description

Perfect Computers provides:

• Sale of laptops, computers, printers, and related accessories
• Computer and laptop repair services
• Printer maintenance and servicing
• CCTV system installation and maintenance
• UPS and power backup solutions
• Technical consultation and support

3. Product Information and Pricing

We strive to provide accurate product information and pricing. However, errors may occur. In case of any discrepancies:

• Product specifications are subject to manufacturer changes
• Prices are subject to change without notice
• We reserve the right to correct any errors in pricing or product information
• All prices are in Indian Rupees (INR) and inclusive of applicable taxes

4. Warranty and Returns

Warranty terms vary by product and manufacturer:

• New products come with manufacturer's warranty
• Service warranty: 30 days for repair services
• Returns must be initiated within 7 days of purchase
• Products must be in original condition with all packaging
• Custom-configured products may have different return policies

5. Service Terms

For repair and maintenance services:

• Diagnosis charges may apply and will be communicated upfront
• Repair estimates are valid for 30 days
• We are not responsible for data loss; backup is customer's responsibility
• Unclaimed items after 90 days may be disposed of
• Service charges are non-refundable once work is completed

6. Payment Terms

We accept various payment methods:

• Cash payments at our physical stores
• UPI and digital wallet payments
• Debit and credit cards
• Bank transfers for bulk orders
• Payment is due at the time of service completion

7. Limitation of Liability

Perfect Computers shall not be liable for:

• Indirect, incidental, or consequential damages
• Data loss or corruption
• Business interruption or loss of profits
• Damages beyond the cost of the product or service
• Issues arising from misuse of products or services

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your data.

9. Intellectual Property

All content, trademarks, and intellectual property on our website and materials belong to Perfect Computers or respective owners. Unauthorized use is prohibited.

10. Governing Law

These terms and conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Sangli, Maharashtra.

11. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.